Ortal offers media which can provided with the fireplace unit.
Other media can be purchased from other providers after market. If using aftermarket media, be sure to confirm that the materials are authorized and appropriate for use in a gas, direct vent fireplace.
Regardless of the media source/type, the following lay in guidelines must be followed:
Pilot: Maintain 2” radius clearance from pilot. The area around the pilot must be free from obstruction or the pilot will not ignite properly.
Burner/Grill: Cover up to 80% of the burner and grill’s surface area, not more. It is OK to cover less, but not more.
Ceramic Glass Panel: Maintain minimum clearance of ¼” from media to glass panel. The media is not to touch the glass panel(s).
Size: If using aftermarket media (i.e. glass pebbles, small “woodchips”), make sure that pieces are ½” or more in diameter.
Long sticks (Branches, logs, other similar decoration): If ORTAL branches or others, when stacking them vertically (i.e. like a tee pee), be sure to avoid catching the top of the flame, the yellow area of the flame (usually the highest point) as that can create soot.
Glass: When using glass, maximum thickness layer is 1”.
Layout: Choose placement of media that fits the desired aesthetic and design (i.e. height, spacing between pieces, overlap, etc.), but be sure to adhere to the above guidelines for proper fireplace operation. Do not lay in media in one pile. Make sure that materials are spread out to maintain proper appearance and function of the flame.
